Shipping policy
At The JHB, our primary aim is to supply your order according to the timelines we have committed to you. In the process of delivering you only the best, every item here passes through a stringent quality check. We offer you an item only after thoroughly testing it.
The delivery generally takes 4-6 working days after the order is booked depending on the location. For some products, we may need some time to manufacture and supply a product, which is either ‘out of stock’ It may take 6-7 working days for delivery of your product, to your location.
The JHB supplies products to numerous locations across Pan-India. But, currently, we do not cater delivery services to overseas locations. To provide you with reliable and quick delivery services, The JHB dispatches all its product parcels with the use of renowned and professional courier agencies like TrackOn, First Flight, DTDC, Postal, Speed post and more.
Tracking Your Order
To track your order and know the current status of your product parcel, you must visit the courier agency web.
Shipping Charges
At JHB, we levy a nominal amount of shipping charges for order below Rs 800.
Selecting Your Delivery Date
We understand that you are keen on your product, but you cannot choose your delivery date. We follow a systematic approach for delivering all orders booked with us.
Sorting Out the Delivery Issues
Despite our best efforts and hiring the finest courier services, certain queries can occur before your parcel is finally delivered to you. To offer you quality services, The JHB, assure you to put in your best efforts. If you have any significant query and want a prompt response to it, then you may email your query at – jhb.customercare@gmail.